Your Jacada Travel Career Starts Here

Working with Jacada

We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.

The Jacada team is spread across four continents and a lot of different people work here, but one thing we all have in common is a love of travel and of what we do.

Berni de Luca

Client Experience Manager for Latin America

Ela Hughes

People and Culture Manager

Alex Malcolm

Founder

Janina Downey

Senior Digital Marketing Manager

Sarah Jarvis

Head of Asia Pacific Travel Design

Megan Wellman

UK HR Executive

Gilda Tang

Client Experience Manager for Asia Pacific

Emily Opie

Marketing and Content Executive

More people

Workplace & culture

We've created an environment that allows people to be their authentic selves. A place where individuals can grow and build strong connections with like-minded others. We strive to ensure everyone feels like they have a purpose and are having fun whilst doing it!

Our team is based all over the globe, no matter where you are, or what time zone you're in, we vouch to try our best, learn from our mistakes and grow a strong and progressive culture together.

Our Vision

"Making Travel Uplifting"

Travel is one of the most uplifting things available to us. There’s no feeling quite like being immersed in a new place, with new sounds, sights, and smells all around. It expands our horizons and connects us to everything around us.

Our Mission

“Inspirational Luxury Travel with a Conscience”

Our sense of luxury is one that values the unique and a sense of connection, and has a positive impact on the world.

By finding one-of-a-kind experiences and building trust, we inspire our travellers and give them the confidence to be more adventurous and engage with the people and the environment around them.

We uplift our travellers by making them feel special through the human touch; we are their well-travelled friend.

Our Living Values

Foster Trust

We earn trust through open communication and collaboration, acting with honesty, integrity and authenticity.
We listen, encourage others to speak and welcome all ideas and feedback as an opportunity to learn.
We believe in having the courage and humility to
admit mistakes and share vulnerabilities, leaving
ego at the door.
Lead The Way

We innovate and create our own path.
We aspire to live out our greatest potential by staying true to our values and our brand.

We inspire others to follow good practice, from how we work, to how we treat each other and the planet.
Cultivate Connections

We invest wholeheartedly in creating meaningful relationships with our colleagues, travellers and partners to build a positive global community.
We prioritise compassion, empathy and kindness over feeling right.
A more connected world is a happier world.
Be Passionately Curious

We believe curiosity is a mindset which leads to creativity, innovation and progress.

We are always learning, stretching ourselves beyond the familiar to gain new insights.

We constantly adapt to the changes and challenges we face by questioning our assumptions and experimenting with new possibilities.
Be Thoughtful

We choose to act in ways that bring out the best in ourselves and other people.

We consider the impact of our words and actions on the world and people around us before we act.

We feel and express gratitude.

four person hands wrap around shoulders while looking at sunset

Diversity and Inclusion

In line with Jacada’s values we are creating a diverse work environment where all employees have equal opportunities. We encourage applications from all backgrounds, and everybody will be considered for roles regardless of race, religion, gender expression, disability, or sexual orientation. We are rapidly growing and are looking to continue to build a culture where difference is valued. We believe that diversity drives multiple points of view and helps us to be better.

Flexible Working

⏳ It's important to us that everyone at Jacada leads a healthy work-life balance. Have a gym class to attend? Have a course you're working on outside of work? Whatever it might be, we're here to support your life ambitions and offer flexible working to help you achieve this.
Mental Wellbeing Support

🧠 Promoting mental well-being is a core focus here at Jacada. We ensure that all our employees have access to resources such as our mental health first-aiders, and dedicated Employee Assistance Programs (EAPs). Additionally, we conduct Monday meditation sessions for all, to help start the week in a positive way.
Learning and Development

📖 Here at Jacada we place a strong emphasis on training and career development. We are committed to providing all our employees, with opportunities for growth and the chance to continually nurture their growth mindset. In your initial three weeks, you will receive a comprehensive training program, but the journey of learning doesn't stop there. Our dedicated Learning and Development Manager works to ensure that every member of our team receives the necessary training throughout their time with us and is well-informed about their career progression opportunities.
Bank holidays

🌴 We provide 25 days of paid annual leave in addition to bank holidays. At Jacada we celebrate diversity and this means understanding that each of us has our own beliefs, culture, and identity. So we allow our team to work bank holidays which can then be taken whenever they want throughout the year!
Socials

🥂 We’re a social bunch and enjoy spending time together. Each quarter teams organise socials together, whether we are remote or in person we love any excuse to get together. Some recent social activities have included shuffleboard, BBQ boat outings, and virtual cooking classes. Additionally, we arrange annual summer and Christmas celebrations that include both in-office and remote team members.
Casual Dress Code

👟 We feel that it’s important for everyone to feel comfortable at work. After all the best work doesn’t depend on whether you’re wearing a suit!
🏥 Private Medical Care

At Jacada, we care about the mental and physical wellbeing of everyone working here. That's why we've introduced private medical care for our employees living in the UK.
Dog Friendly Office

🐶 We operate a dog-friendly office and are always happy to see more furry work buddies!
🚲 Cycle to Work Scheme (UK)
🚆 Season Ticket Policy (UK)

Thinking of applying?

If you're someone who enjoys working collaboratively, is thoughtful and enjoys cultivating connections with others, then let's connect.

If this sounds like you, we'd love to hear from you. We strive to be an inclusive workplace and encourage anyone to apply. Although we might not have the exact job you're looking for right now, that could change, so make sure to get in touch!