Jacada Travel is seeking a highly organised and proactive Office Manager to oversee daily office operations, support the welfare of the in office and remote teams and collaborate with the group HR team where necessary. This role combines administrative office management with responsibilities related to onboarding, recruitment, employee engagement, and cultural initiatives.

The ideal candidate will be passionate about creating a welcoming and efficient work environment and championing a positive and engaging company culture both in person and for our remote team.

Key Responsibilities

Office Management:

• Maintain the smooth running of our office, including IT, stationary, office supplies, utilities and refreshments.
• Work closely with the office building manager, managing vendor relationships and coordinating facilities maintenance.
• Ensure health and safety standards are maintained, conduct office risk assessments, and keep policies up to date.
• Manage meeting room diaries, organise meetings, and assist with setting up lunches and travel arrangements for external visitors and stakeholders.
• Keeping an accurate record/log of equipment

Culture Champion

• Seek out and implement innovations to enhance the remote working experience and environment for employees.
• Support in planning and executing remote and in-person general events.
• Manage employee celebrations, such as birthdays and work anniversaries.
• Send out company-wide updates and coordinate and run our weekly Wrap Up.
• Coordinate and run Jacada’s social committee.
• Be a role model for our Jacada Values (Foster Trust, Lead the Way, Cultivate Connections, Be Passionately Curious, Be Thoughtful) and ensure that they are seen and felt throughout the organisation through maintaining existing initiatives and coming up with new ones

People & HR Support:

• Manage and organise the teams documents in our HRIS/Google Drive
• Support Talent Acquisition with administration tasks
• Assist the Learning and Development Manager with review management
• Take a leading role in our onboarding process, pre-, during and post, from administration to hosting new starter lunches and everything in between.

Administrative & Financial Support:

• Collect contractor invoices and assist the finance team with tracking departmental expenses.
• Manage general office administrative tasks, such as correspondence and scheduling.
• Set up and manage office supplies, coordinating IT support when necessary.
• Ensure any invoices/receipts for payment are stored/organised correctly and followed up with the finance team
• Provide support in organising team travel arrangements to London and managing departmental expenses.

Qualifications & Experience

• Proven experience in office management or a similar administrative role.
• Experience in People & Culture functions is desirable.
• Strong understanding of onboarding processes.
• Excellent organisational and multitasking skills with a proactive approach to problem-solving.
• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
• High attention to detail and ability to maintain confidentiality.
• Experience working with remote teams could be advantageous.

Key Competencies

• Self-starter who can take initiative and work independently.
• People-oriented and passionate about creating a supportive and engaging work environment.
• Ability to balance administrative duties with people and culture responsibilities seamlessly.
• A team player who can work independently and as part of a dynamic team.
• Strong adaptability and ability to manage changing priorities.
• Enthusiastic and driven, with a focus on continuous improvement.

Working Hours: Monday - Friday 10am - 6pm

Location:  Old Street, London (In office 3-4 days a week)

Start Date: January 2025

Salary: £35,000 - £40,000 (DEO)