Content Assistant
We’re looking for a Content Assistant to join the Brand and Content Team at Jacada. With a passion for learning about content marketing and for travel!
We’re looking for a Content Assistant to join the Brand and Content Team at Jacada. With a passion for learning about content marketing and for travel, you’ll join a welcoming and experienced team. We craft the words and storytelling surrounding the destinations, trips and experiences featured across our website.
We’re looking for someone detail-oriented, who should have experience or knowledge of SEO and AI best practices. A keen eye for grammar and style will be important in this role.
The ideal candidate will have relevant professional work experience. This could be within a previous role, an internship or as a freelancer. A travel industry background isn’t essential, but you should have an understanding of writing and editing for the web, including SEO, image research and using a CMS. Experience in the luxury sector is a plus.
You should be comfortable managing your own workload, pacing micro-tasks with long-lead deadlines as well as turning around quick copy or edits as needed. You enjoy working collaboratively, forging strong relationships within the marketing team as well as with travel experts across the business.
About the role
You’ll be reporting to the Content Marketing Manager and working closely with the rest of the Content team, Product Managers and Marketing team.
Day-to-day, you’ll support the team responsible for updating and maintaining the content on our website and in our client portal. This might include optimising our pages, updating sample itineraries, researching images, editing hotel pages, or distilling extensive background material into succinct summaries for our travellers.
You’ll also have the opportunity to be involved in wider content projects including producing articles for our site and contributing to our print magazine.
What we’re looking for
Essential:
Experience writing for the web
Comfortable using a CMS, ideally WordPress
Experience using image libraries
Ability to write and edit accurate, clean copy
Excellent grammar
Comfortable working to multiple deadlines
An understanding of how to use AI appropriately
Good to have:
A strong writing portfolio
Experience within the travel industry
Knowledge of the luxury sector
Familiarity with sustainability initiatives
An understanding of SEO best practices
A strong eye for visual details
What you’re like
You’ll have a passion for learning about the world and a keen interest in responsible travel.
Being able to work in a team is essential, but it’s also important to work independently, show initiative and bring new ideas to the table.
Highly organised, you should be able to multitask and prioritise work effectively, communicating regularly with colleagues.
We are a fast-growing company, so the ideal candidate will also be able embrace change and new challenges.
What to expect
We’re a bespoke travel company specialised in creating seamless, luxury journeys around the world, primarily for US guests.
At Jacada we’ve created a positive and collaborative environment where people are trusted and encouraged to work autonomously, put their own stamp on things, and experiment with new ideas.
While we have a lovely office in London and some of us work days from there regularly, the marketing team is mostly remote. This role is open to remote applications from those based within two hours of GMT.
Beyond the workplace, we’re on a quest to uplift the world through travel and leave a positive impact wherever we go. Joining Jacada means being part of a group of travellers who are passionate about conservation, sustainability and cultivating authentic connections among diverse people across the globe. Part of Wilderness Destinations, we’re contributing to their conservation mission across some of the most important ecosystems in the world.
Interview Process
1st Stage: Virtual interview via Google Meet with the Head of Content and the Content Marketing Manager
Task Stage: Full details to follow
Reports to: Content Marketing Manager
Working Hours: Monday – Friday, 10am–6pm
Start Date: May (Exact date TBC)
Salary: £27,000 - locally weighted outside of the UK
- Department
- Marketing
Colleagues
Jacada Travel
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Flexible Working
⏳ It's important to us that everyone at Jacada leads a healthy work-life balance. Have a gym class to attend? Have a course you're working on outside of work? Whatever it might be, we're here to support your life ambitions and offer flexible working to help you achieve this.
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Mental Wellbeing Support
🧠 Promoting mental well-being is a core focus here at Jacada. We ensure that all our employees have access to resources such as our mental health first-aiders, and dedicated Employee Assistance Programs (EAPs). Additionally, for those based in the UK we also offer access to Bupa Mental Health support. We also conduct Monday meditation sessions for all, to help start the week in a positive way.
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Learning and Development
📖 Here at Jacada, we place a strong emphasis on training and career development. We are committed to providing all our employees with opportunities for growth and the chance to continually nurture their growth mindset. In your initial three weeks, you will receive a comprehensive training program, but the journey of learning doesn't stop there. Our dedicated Learning and Development Manager works to ensure that every member of our team receives the necessary training throughout their time with us and is well-informed about their career progression opportunities.
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Bank holidays
🌴 We provide 25 days of paid annual leave in addition to bank holidays. At Jacada we celebrate diversity and this means understanding that each of us has our own beliefs, culture, and identity. So we allow our team to work bank holidays which can then be taken whenever they want throughout the year!
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Socials
🎊 We’re a social bunch and enjoy spending time together, but this is optional so no pressure socials if this isn't your vibe! Each quarter teams organise socials together, whether we are remote or in person we love any excuse to get together. Some recent social activities have included shuffleboard, BBQ boat outings, and virtual cooking classes. Additionally, we arrange annual summer and winter soirées that include both in-office and remote team members.
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Casual Dress Code
👟 We feel that it’s important for everyone to feel comfortable at work. After all the best work doesn’t depend on whether you’re wearing a suit!
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🏥 Private Medical Care
At Jacada, we care about the mental and physical wellbeing of everyone working here. That's why we've introduced private medical care for our employees living in the UK.
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Dog Friendly Office
🐶 We operate a dog-friendly office and are always happy to see more furry work buddies!
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🚲 Cycle to Work Scheme (UK)
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🚆 Season Ticket Policy (UK)
Workplace & culture
We've created an environment that allows people to be their authentic selves. A place where individuals can grow and build strong connections with like-minded others. We strive to ensure everyone feels like they have a purpose and are having fun whilst doing it!
Our team is based all over the globe, no matter where you are, or what time zone you're in, we vouch to try our best, learn from our mistakes and grow a strong and progressive culture together.
About Jacada Travel
We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.