Positive Impact Executive
Jacada is seeking a Positive Impact Executive to support our strategy. Reporting to the Head of PI, you’ll manage operations, supplier engagement and internal comms to strengthen our global portfolio.
Jacada is seeking a Positive Impact Executive to support the continued development and embedding of our Positive Impact strategy across the business.
Reporting to the Head of Positive Impact, this role will combine operational coordination, supplier engagement, product alignment and internal communication to ensure that our Positive Impact Strategy is consistently delivered, measured and strengthened across both our team and our global portfolio.
This is a hands-on, cross-functional role suited to someone organised, proactive and passionate about Positive Impact Tourism.
What you’ll be doing
Supporting the ongoing development of the Positive Impact Collection by working alongside the Head of Positive Impact, the Marketing team and Product Managers to liaise with DMCs and hotel partners, gathering required documentation and marketing materials and following up on impact-related information.
Ensuring Positive Impact tags and information are added to our booking platform, maintaining integrity across itineraries and internal systems.
Drafting and sending clear communications relating to Positive Impact initiatives, both internally and externally.
Supporting the tracking of timelines and project milestones across impact initiatives, maintaining up-to-date records and ensuring follow-ups are actioned.
Assisting the Head of Positive Impact in gathering information for award applications, PR and media requests, and information needed to contribute to the annual impact report.
Collecting and organising additional impact data from preexisting Positive Impact Collection hotels, including land conserved, people supported, conservation partnerships and community initiatives, allowing us to better verify and highlight benefits and impact.
Supporting the Head of Positive Impact in data gathering for our annual carbon emissions measurement
Coordinating impact updates from Jacada’s philanthropic partners such as Female Guides Project, gathering progress reports, imagery and key data points to support guest communications and marketing campaigns (including updates on the Jacada Impact Fund).
Gathering feedback from internal teams to identify gaps in understanding or implementation of Positive Impact projects and initiatives.
Monitoring our Positive Impact flag system to flag risks or inconsistencies, and ensuring follow-up actions are tracked to completion.
Working collaboratively across all internal departments to ensure Positive Impact is embedded within everyday decision-making and guest experience.
What you’re like
Highly organised and confident managing multiple moving parts.
Comfortable following up with suppliers and external partners and able to hold (sometimes challenging) conversations clearly and professionally.
Detail-oriented, particularly when working with data, documentation and reporting.
A clear written communicator who can draft structured emails and partner updates.
Curious about sustainability and positive impact tourism, and motivated by making a tangible difference.
Confident working cross-functionally and building positive working relationships.
Proactive and solution-focused, with the ability to spot gaps and suggest improvements.
Calm under pressure and able to prioritise effectively.
Desirable
Experience within travel and tourism or hospitality.
Familiarity with sustainability frameworks.
Experience working with international suppliers or DMC partners.
Confidence using project management systems (such as Notion)
Why this role matters
As Jacada continues to scale its Positive Impact ambitions, this role ensures that our Strategy is actively maintained through accurate data, consistent supplier engagement and clear internal coordination.
By maintaining systems, supporting reporting and coordinating updates across teams and partners, the Positive Impact Executive will help turn strategy into action, protecting the integrity of our work and enabling us to communicate impact with confidence.
Interview Process
1st Stage: Introduction phone call with the Recruitment and People Coordinator
Task Stage: Virtual interview with the Head of Positive Impact and our Founder
Reports to: Head of Positive Impact
Working Location: This role is a remote-first role (Ideally based remotely in South Asia)
Salary: Dependent on location
- Remote status
- Fully Remote
Colleagues
Jacada Travel
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Flexible Working
⏳ It's important to us that everyone at Jacada leads a healthy work-life balance. Have a gym class to attend? Have a course you're working on outside of work? Whatever it might be, we're here to support your life ambitions and offer flexible working to help you achieve this.
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Mental Wellbeing Support
🧠 Promoting mental well-being is a core focus here at Jacada. We ensure that all our employees have access to resources such as our mental health first-aiders, and dedicated Employee Assistance Programs (EAPs). Additionally, for those based in the UK we also offer access to Bupa Mental Health support. We also conduct Monday meditation sessions for all, to help start the week in a positive way.
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Learning and Development
📖 Here at Jacada, we place a strong emphasis on training and career development. We are committed to providing all our employees with opportunities for growth and the chance to continually nurture their growth mindset. In your initial three weeks, you will receive a comprehensive training program, but the journey of learning doesn't stop there. Our dedicated Learning and Development Manager works to ensure that every member of our team receives the necessary training throughout their time with us and is well-informed about their career progression opportunities.
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Bank holidays
🌴 We provide 25 days of paid annual leave in addition to bank holidays. At Jacada we celebrate diversity and this means understanding that each of us has our own beliefs, culture, and identity. So we allow our team to work bank holidays which can then be taken whenever they want throughout the year!
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Socials
🎊 We’re a social bunch and enjoy spending time together, but this is optional so no pressure socials if this isn't your vibe! Each quarter teams organise socials together, whether we are remote or in person we love any excuse to get together. Some recent social activities have included shuffleboard, BBQ boat outings, and virtual cooking classes. Additionally, we arrange annual summer and winter soirées that include both in-office and remote team members.
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Casual Dress Code
👟 We feel that it’s important for everyone to feel comfortable at work. After all the best work doesn’t depend on whether you’re wearing a suit!
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🏥 Private Medical Care
At Jacada, we care about the mental and physical wellbeing of everyone working here. That's why we've introduced private medical care for our employees living in the UK.
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Dog Friendly Office
🐶 We operate a dog-friendly office and are always happy to see more furry work buddies!
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🚲 Cycle to Work Scheme (UK)
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🚆 Season Ticket Policy (UK)
Workplace & culture
We've created an environment that allows people to be their authentic selves. A place where individuals can grow and build strong connections with like-minded others. We strive to ensure everyone feels like they have a purpose and are having fun whilst doing it!
Our team is based all over the globe, no matter where you are, or what time zone you're in, we vouch to try our best, learn from our mistakes and grow a strong and progressive culture together.
About Jacada Travel
We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.