Latin America Product Executive
We're looking for a remote Product Executive to join our growing team! Work remotely from Bolivia, Peru, or Argentina to manage luxury supplier relations and travel in-region.
About Jacada Travel
Jacada Travel is an award-winning luxury tour operator designing tailor-made journeys for discerning travellers across Africa, Asia Pacific, Latin America and Europe. Our reputation is built on the depth of our destination expertise, the strength of our supplier relationships, and a relentless focus on delivering extraordinary client experiences.
As we continue to grow, we are evolving how we source and contract our product. To support this shift, we are expanding our product team with three in-region Product Executives, one each for Asia Pacific, Latin America and Europe.
About the Role
The Product Executive is a brand-new role at Jacada, created to deepen our presence in region and to give our London-based Product Managers the capacity to focus on strategy, portfolio decisions and commercial negotiation. You will report directly to Latin America Product Manager in our London head office and act as their eyes, ears and feet on the ground.
Your initial focus will be on supporting an ongoing business-wide project: this will involve building and maintaining relationships with key commercial team members at Jacada’s key partners. Over time, the role will broaden to cover product administration, knowledge-base maintenance, in-region inspections, fam-trip execution and day-to-day product support for our London teams.
Key Responsibilities
Contracting & Commercial
Act as the in-region point of contact for hotel partners and DMCs supporting Jacada’s product strategy.
Play an active role in partner negotiation to secure favourable commercial terms for Jacada.
Flag commercial opportunities and risks to your Product Manager in good time.
Product Administration & Content
Manage the day-to-day upkeep of product data: imagery requests, website tweaks, copy adjustments and marketing requests.
Process and quality-check small product changes coming in from DMCs and hotels, escalating only what genuinely needs a Product Manager’s decision.
Act as the go-to product contact for marketing, supplying copy inputs, imagery and approvals on routine asks.
Knowledge Base & Internal Notes
Maintain Jacada’s internal knowledge base for your region: building works, renovations, pool and restaurant closures, accessibility considerations, seasonal events (e.g. Songkran, Ramadan, Carnival), and other notes that affect client experience.
Capture and update internal “seller’s notes” on hotels and experiences — the kind of inside knowledge that prevents mis-sells and earns trust with our Travel Designers.
Help consolidate and triage in-bound updates from properties, DMCs and local government agencies to keep the Travel Design, Concierge and Operations teams informed.
Hotel & Supplier Relationships
Build and maintain warm, productive relationships with hotel GMs, sales contacts, concierges and DMC product teams across your region.
Travel in-region for hotel inspections and short, focused fam trips (typically several long-weekend trips per year rather than one long fam) to keep our product knowledge fresh and our relationships strong.
Stay close to what is opening, refurbishing and changing in your region, feeding insight back into the wider Product team.
Fam Trips
Execute fam trip planning on behalf of the Product Manager: liaising with hotels and DMCs, building itineraries, managing logistics, briefing participants and following up on outputs.
Take ownership of the operational detail so Product Managers can focus on the vision, learning objectives and commercial agenda.
Team Support & Training
Be a knowledgeable, accessible product contact for Travel Designers, concierges and operations colleagues where time-zone overlap allows.
Support the on-boarding and training of new product joiners and help upskill the wider commercial team on your region.
Maintain a clear, up-to-date library of specials, value-adds and Jacada-exclusive amenities (complimentary upgrades, welcome amenities, late check-outs, etc.) so our teams can sell with confidence.
Reporting & Analysis
Run regular product, supplier and country reports, and prepare clean datasets for your Product Manager.
Provide first-pass observations on the numbers; deeper commercial analysis and portfolio decisions remain with the Product Manager.
About You
Essential
Solid travel-industry experience, ideally with a DMC, hotel group or tour operator in a contracting, reservations or product role.
Hands-on experience with contracting, rates and allocations in either a DMC or Tour operator capacity.
Excellent attention to detail and genuine pride in clean, accurate, well-organised product data.
Strong written and spoken English, and confident communicating across cultures with hotels, DMCs and a UK-based team.
Self-starter mindset — able to work autonomously in your time zone, prioritise sensibly and flag things upwards before they become problems.
Based in your region with the right to work locally, and within reasonable reach of an international transport hub.
Genuine interest in luxury travel and a high standard for what “good” looks like for our clients.
Desirable
Established hotel and DMC contacts in your region.
Multi-country expertise within your region.
Experience running fam trips or hotel inspections.
What We Offer
A genuinely interesting brief at the leading edge of how luxury tour operators are evolving their product model.
A small, senior, supportive product team that values expertise and ownership.
Competitive salary benchmarked to your local market, plus Jacada’s wider benefits package.
Meaningful in-region travel — inspections, partner visits and fam trips — not a desk-only role.
The chance to help shape a new function from the ground up, working directly with London-based Product Managers and Heads of Region.
Timeline & Logistics
Recruitment Process: A formal virtual interview hosted by the Head of Latin America Travel Design and the Latin America Product Manager.
Working location: Remote (Preferably based in Bolivia, Peru, Argentina)
Salary: Dependent on location
Start Date: 27th July 2026
Closing Date: 22nd of June 2026 (subject to application volume)
Jacada Travel
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Agile Hours
⏳ It's important to us that everyone at Jacada leads a healthy work-life balance. Have a gym class to attend? Have a course you're working on outside of work? Whatever it might be, we're here to support your life ambitions and offer agile hours to help you achieve this.
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Mental Wellbeing Support
🧠 Promoting mental well-being is a core focus here at Jacada. We ensure that all our employees have access to resources such as our mental health first-aiders, and dedicated Employee Assistance Programs (EAPs). Additionally, for those based in the UK we also offer access to Bupa Mental Health support. We also conduct Monday meditation sessions for all, to help start the week in a positive way.
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Learning and Development
📖 Here at Jacada, we place a strong emphasis on training and career development. We are committed to providing all our employees with opportunities for growth and the chance to continually nurture their growth mindset. In your initial three weeks, you will receive a comprehensive training program, but the journey of learning doesn't stop there. Our dedicated Learning and Development Manager works to ensure that every member of our team receives the necessary training throughout their time with us and is well-informed about their career progression opportunities.
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Bank holidays
🌴 We provide 25 days of paid annual leave in addition to bank holidays. At Jacada we celebrate diversity and this means understanding that each of us has our own beliefs, culture, and identity. So we allow our team to work bank holidays which can then be taken whenever they want throughout the year!
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Socials
🎊 We’re a social bunch and enjoy spending time together, but this is optional so no pressure socials if this isn't your vibe! Each quarter teams organise socials together, whether we are remote or in person we love any excuse to get together. Some recent social activities have included shuffleboard, BBQ boat outings, and virtual cooking classes. Additionally, we arrange annual summer and winter soirées that include both in-office and remote team members.
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Casual Dress Code
👟 We feel that it’s important for everyone to feel comfortable at work. After all the best work doesn’t depend on whether you’re wearing a suit!
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🏥 Private Medical Care
At Jacada, we care about the mental and physical wellbeing of everyone working here. That's why we've introduced private medical care for our employees living in the UK.
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Dog Friendly Office
🐶 We operate a dog-friendly office and are always happy to see more furry work buddies!
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🚲 Cycle to Work Scheme (UK)
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🚆 Season Ticket Policy (UK)
Workplace & culture
We've created an environment that allows people to be their authentic selves. A place where individuals can grow and build strong connections with like-minded others. We strive to ensure everyone feels like they have a purpose and are having fun whilst doing it!
Our team is based all over the globe, no matter where you are, or what time zone you're in, we vouch to try our best, learn from our mistakes and grow a strong and progressive culture together.
About Jacada Travel
We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.