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Jacada Travel career site
Picture of Heather Evans

Heather Evans

Head of Client Experience – Senior Management

Hi, I'm Heather! I'm Head of the Client Experience Department. I am based in London and my team is all over the world, from Argentina to Kenya, Portugal to Indonesia. I am always on the lookout for creative candidates for the Client Experience team, with a passion for talking about travel and a keen eye for detail. 

My journey in the travel and hospitality industry started with cleaning hotel rooms, to selling trips, working in the Concierge team at Jacada and now management. I love my job for so many reasons, not just my wonderful colleagues but the diversity of responsibilities here. Talking about travel, feedback & happiness every day and thinking up wild & wonderful ideas to encourage people to travel with us again and again. 

Aside from working on making Jacada magic happen, I can usually be found adventuring abroad; in 2022 I embarked on a wine-fuelled European roadtrip, a grand tour of India, and trekking to see the gorillas in Rwanda. 2023 plans involve Greece, France, Italy, Colombia, Argentina, Chile and beyond...

Some of my colleagues

Picture of Phil Cowie
Phil Cowie
Head of Sales & Operations
Picture of Alex Malcolm
Alex Malcolm
Founder
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Jessie Brechin-Leman
Head of Marketing
Picture of Ela Hughes
Ela Hughes
People and Culture Manager

About Jacada Travel

 

We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.


 

Founded in 2008
Co-workers 120